Problem Reporting

Provide Feedback

Programs that accept fraud- or problem-reporting or complaints with various issues, including government programs and businesses

4330 East West Hwy.
Rm. 820
Bethesda, MD 20814
Phone: 800-638-2772
Address:
4330 East West Hwy.
Rm. 820
Bethesda, MD 20814
Phone: 800-638-2772
TDD: 800-638-8270
Fax: 301-504-0025
Services Provided: A variety of consumer health and safety information, including:
-Information about recalls and recall alerts
-Regulatory and business resources
-Safety education materials
-Product complaint reporting
Source: Nationwide Suggest Providers Queue
Last Updated: 1/24/2020
175 East 400 South Ste 500
Salt Lake City, UT 84111
Phone: 866-851-5275
Organization Name: Social Security Administration
(Show others in Organization)
Address:
175 East 400 South Ste 500
Salt Lake City, UT 84111
Phone: 866-851-5275
TDD: 801-524-5047
Toll Free Phone: 800-772-1213
Email: press.office@ssa.gov
Wheelchair Access: Complete
Eligibility: None
Services Provided: Delivers Social Security services that meet the changing needs of the public.

  • SSI
  • Medicare
  • Social Security Numbers
  • Social Security Retirement Benefits
  • Social Security Burial Benefits
  • Social Security Disability Insurance
  • Social Security Survivors Insurance
  • Social Security Fraud Reporting
Provider Profiles:

Fraud Reporting Line 800-269-0271

Source: United Way 2-1-1
Last Updated: 11/3/2020
88 West 100 North
J Will Robinson FOB
Provo, UT 84601
Phone: 866-366-9549
Organization Name: Social Security Administration
(Show others in Organization)
Address:
88 West 100 North
J Will Robinson FOB
Provo, UT 84601
Phone: 866-366-9549
TDD: 866-366-9554
Toll Free Phone: 866-366-9549
Fax: 801-375-4608
Eligibility: Must meet requirements provided under law.
Services Provided: Delivers Social Security services that meet the changing needs of the public.

  • Social Security Burial Benefits
  • Social Security Retirement Benefits
  • Medicare
  • Social Security Fraud Reporting
  • SSI
  • Social Security Numbers
  • Social Security Disability Insurance
  • Social Security Survivors Insurance
Source: United Way 2-1-1
Last Updated: 11/3/2020
Organization Name: Social Security Administration
(Show others in Organization)
Address:
1091 North Bluff Ste 1100
St. George, UT 84770
Phone: 866-446-7085
TDD: 800-325-0778
Toll Free Phone: 800-772-1213
Eligibility: See website
Services Provided: Delivers Social Security services that meet the changing needs of the public.

  • Social Security Retirement Benefits
  • Social Security Fraud Reporting
  • Social Security Burial Benefits
  • Social Security Numbers
  • SSI
  • Social Security Disability Insurance
  • Medicare
  • Social Security Survivors Insurance
Source: United Way 2-1-1
Last Updated: 11/3/2020
160 East 300 South
Salt Lake City, UT 84111
Phone: 866-275-3675
Organization Name: Utah Department of Commerce
(Show others in Organization)
Address:
160 East 300 South
Salt Lake City, UT 84111
Phone: 866-275-3675
Fax: 801-530-6511
Email: dopl@utah.gov
Wheelchair Access: Complete
Eligibility: Public but visit website for criteria on guidelines for complaints
Services Provided:

Protects public health, safety, and welfare through licensing and regulation while enhancing commerce. The office administers and enforces specific laws related to the licensing and regulation of certain occupations and professions.

  • Contractor Complaints
  • Physician/Surgeon Complaints
  • Occupational/Professional Licensing and Certification
  • Dentist/Dental Support Personnel Complaints
Source: United Way 2-1-1
Last Updated: 10/5/2020
200 Independence Ave SW
Washington, DC 20201
Phone: 800-368-1019
Service Categories:
Organization Name: US Department of Health and Human Services
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Address:
200 Independence Ave SW
Washington, DC 20201
Phone: 800-368-1019
TDD: 800-537-7697
Service Categories:
Services Provided:

Information about Health Information Privacy for individuals and professionals. Process for filing a complaint related to HIPAA Rules violations.

Source: Nationwide Suggest Providers Queue
Last Updated: 9/4/2020
140 East 300 South
PO Box 45244
Salt Lake City, UT 84145
Phone: 801-526-4390
Service Categories:
Organization Name: Utah Department of Workforce Services
(Show others in Organization)
Address:
140 East 300 South
PO Box 45244
Salt Lake City, UT 84145
Phone: 801-526-4390
Toll Free Phone: 800-331-4341
Service Categories:
Email: dws_constituent_services@utah.gov
Wheelchair Access: Complete
Eligibility: Anyone with an open case through Department of Workforce Services.
Services Provided:

Provides an objective review of cases or service delivery processes and assists and orchestrates in the resolution of complaints, grievances, and issues relating to the Utah Department of Workforce Services. For Customer Relations information, please visit www.jobs.utah.gov/edo/custrelate/index.html. For help with Appeals, please visit www.jobs.utah.gov/appeals/index.html.

  • Medicaid Appeals/Complaints
  • General Relief Appeals/Complaints
  • TANF Fraud Reporting
  • Food Stamps/SNAP Fraud Reporting
  • State Unemployment Insurance Appeals/Complaints
  • TANF Appeals/Complaints
  • Food Stamps/SNAP Appeals/Complaints
Source: United Way 2-1-1
Last Updated: 10/7/2020
324 25th Street 2nd Floor
Federal Office Building
Ogden, UT 84401
Phone: 877-378-9081
Organization Name: Social Security Administration
(Show others in Organization)
Address:
324 25th Street 2nd Floor
Federal Office Building
Ogden, UT 84401
Phone: 877-378-9081
TDD: 800-325-0778
Toll Free Phone: 800-772-1213
Wheelchair Access: Complete
Eligibility: Medicare is for those who have special condition or disability, and people age 65 and older.
Services Provided: United States Social Security Administration (SSA) is an independent agency of the United States federal government that assigns social security numbers; administers the retirement, survivors, and disability insurance programs known as Social Security; and administers the Supplemental Security Income program for the aged, blind, and disabled. Online "My Social Security" Account can be used to: print benefit verification letter, change address and phone number, request replacement Medicare or Social Security card, request replacement tax documents, or start or change direct deposit.

  • Social Security Retirement Benefits
  • Medicare
  • Social Security Fraud Reporting
  • SSI
  • Social Security Burial Benefits
  • Social Security Numbers
  • Social Security Disability Insurance
  • Social Security Survivors Insurance
Source: United Way 2-1-1
Last Updated: 11/3/2020
200 Independence Ave SW
Washington, DC 20201
Phone: 877-696-6775
Service Categories:
Address:
200 Independence Ave SW
Washington, DC 20201
Phone: 877-696-6775
Toll Free Phone: 877-696-6775
Service Categories:
Services Provided:

The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of all Americans, by providing for effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.

Services include reporting problems with social services, etc.

Source: Nationwide Suggest Providers Queue
Last Updated: 10/15/2020
1200 New Jersey Avenue, SE
Washington, DC 20590
Phone: 800-778-4838
Service Categories:
Organization Name: US Department of Transportation
(Show others in Organization)
Address:
1200 New Jersey Avenue, SE
Washington, DC 20590
Phone: 800-778-4838
TDD: 800-455-9880
Toll Free Phone: 800-778-4838
Service Categories:
Services Provided:

Air travelers who experience disability-related problems may also call DOT’s toll-free hotline for air travelers with disabilities 1-800-778-4838 or 1-800-455-9880 (TTY) to obtain assistance.  The hotline will provide general information about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with disabilities with time-sensitive disability-related issues.  The hours for the hotline are 9 a.m. to 5 p.m. Eastern time, Monday through Friday, except federal holidays.

Source: MHP-Nationwide
Last Updated: 6/22/2020
Address:
1100 13th St., NW Suite 1000
Washington, DC 20005
Phone: 202-955-3500
Services Provided:

Education and Training: To improve health care quality, NCQA offers professional development to become a Patient-Centered Medical Home Certified Content Expert. See website for comprehensive knowledge of the requirements, the application process and the documentation of the NCQA PCMH Recognition Program.

Directory of Patient Centered Medical Homes (PCMH): Search by location or specialty. Also offers accreditation and training for health care plans and clinics.


Fraud Reporting: options for reporting “Falsified Document” or “Fraudulent Information” reported to NCQA.

Source: MHP-Nationwide
Last Updated: 8/18/2020
1200 New Jersey Ave SE
Washington, DC 20590
Phone: 888-327-4236
Organization Name: United States Department of Transportation
(Show others in Organization)
Address:
1200 New Jersey Ave SE
Washington, DC 20590
Phone: 888-327-4236
TDD: 800-424-9153
Toll Free Phone: 888-327-4236
Eligibility: Contact for specific information.
Services Provided:

The mission of NHTSA is to save lives, prevent injuries, and reduce economic costs due to road traffic crashes, through education, research, safety standards, and enforcement.

Check on recalls and reports of issues online.

File a complain online or via the Vehicle Safety Hotline.

Online resources for finding the right car seat or booster seat.

SaferCar App: Download the app, load your vehicle and equipment (car seats, tires) information, be alerted if there are recalls on any of your items.

Source: Nationwide Suggest Providers Queue
Last Updated: 9/18/2020
P.O. Box 143106
Salt Lake City, UT 84114-3106
Phone: 801-538-6155
Organization Name: Utah Department of Health
(Show others in Organization)
Address:
P.O. Box 143106
Salt Lake City, UT 84114-3106
Phone: 801-538-6155
Toll Free Phone: 800-662-9651
Fax: 801-538-6805
Email: medicaidmemberfeedback@utah.gov
Eligibility: Individuals must complete an application and meet income and other eligibility requirements. Special programs available for the blind, disabled, aged, pregnant woman, child under age 19, family with dependent children, women with breast or cervical cancer, and/or refugees.
Services Provided: COVID-19 Update: Utah Medicaid members who are diagnosed COVID-19+ or in quarantine because of it can access transportation from hospital discharge to home, or from facility to facility by calling their local 911 and they will help make arrangements for the member.Medicaid is a source of health insurance coverage for Utah's vulnerable populations. Medicaid is a state/federal program that pays for medical services for low-income pregnant women, children, individuals who are elderly or have a disability, parents and women with breast or cervical cancer. To qualify, these individuals must meet income and other eligibility requirements. Additional contacts: Constituent Services, Health Choice Utah, Health Program Representative (HPR), Healthy U, Molina Healthcare, New Choices Waiver, and SelectHealth Community Care.

  • Medicaid Information/Counseling
  • COVID-19 Diagnostic Tests
  • Non-Emergency Medical Transportation
  • Medicaid Appeals/Complaints
  • State Medicaid Waiver Programs
  • State/Local Health Insurance Programs
Source: United Way 2-1-1
Last Updated: 11/16/2020
PO Box 144103
Salt Lake City, UT 84114-4103
Phone: 801-273-2994
Organization Name: Utah Department of Health
(Show others in Organization)
Address:
PO Box 144103
Salt Lake City, UT 84114-4103
Phone: 801-273-2994
Wheelchair Access: Complete
Services Provided:

Regulates health care facilities and providers in the State of Utah.

  • Health Facility Licensing
  • Health Facility Complaints
Source: United Way 2-1-1
Last Updated: 11/4/2020
Address:
744 Horizon Court Ste 120
Grand Junction, CO 81506
Phone: 866-931-7120
TDD: 970-256-0957
Wheelchair Access: Complete
Services Provided: Delivers Social Security services (SSI) that meet the changing needs of the public.
Provider Profiles: Regional
Source: Medical Home Portal
Last Updated: 2/20/2020
10903 New Hampshire Ave
Silver Spring, MD 20993-0002
Phone: 8004636332
Address:
10903 New Hampshire Ave
Silver Spring, MD 20993-0002
Phone: 8004636332
Toll Free Phone: 800-4636332
Services Provided: The FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, our nations food supply, cosmetics, and products that emit radiation. The FDA is also responsible for advancing the public health by helping to speed innovations that make medicines and foods more effective, safer, and more affordable; and helping the public get the accurate, science-based information they need to use medicines and foods to improve their health.
Source: Nationwide Suggest Providers Queue
Last Updated: 4/17/2020
PO Box 142003
Salt Lake City, UT 84114-2003
Phone: 801-273-6617
Organization Name: Utah Department of Health
(Show others in Organization)
Address:
PO Box 142003
Salt Lake City, UT 84114-2003
Phone: 801-273-6617
Toll Free Phone: 888-287-3704
Fax: 801-273-0731
Email: CHILDCARELICENSING@UTAH.GOV
Services Provided:

Provides support to working parents by protecting the health and safety of children in regulated child care programs.

  • Child Care Provider Licensing
  • Child Care Complaints
Source: United Way 2-1-1
Last Updated: 11/4/2020
195 North 1950 West
Salt Lake City, UT 84116
Phone: 801-538-4589
Organization Name: Utah State Department of Human Services
(Show others in Organization)
Address:
195 North 1950 West
Salt Lake City, UT 84116
Phone: 801-538-4589
Toll Free Phone: 800-868-6413
Email: ocpo@utah.gov
Eligibility: Family involvement with DCFS.
Services Provided: Helps resolve concerns about the protection of children who are receiving services from the Division of Child and Family Services (DCFS). The purpose of OCPO is to receive and investigate complaints to ensure that proper services are provided by DCFS.
Source: United Way 2-1-1
Last Updated: 4/23/2020
Organization Name: Social Security Administration
(Show others in Organization)
Address:
10138 South Jordan Gateway
South Jordan, UT 84095
Phone: 866-690-1947
TDD: 800-325-0778
Toll Free Phone: 800-772-1213
Eligibility: See website
Services Provided: Delivers Social Security services that meet the changing needs of the public with retirement, disability, Medicare, and survivors benefits.

  • Social Security Retirement Benefits
  • Social Security Burial Benefits
  • SSI
  • Social Security Disability Insurance
  • Medicare
  • Social Security Fraud Reporting
  • Social Security Numbers
  • Social Security Survivors Insurance
Source: United Way 2-1-1
Last Updated: 11/3/2020
160 East 300 South Fl 4
Heber Wells Building
Salt Lake City, UT 84111
Phone: 800-874-0904
Service Categories:
Organization Name: Utah Department of Commerce
(Show others in Organization)
Address:
160 East 300 South Fl 4
Heber Wells Building
Salt Lake City, UT 84111
Phone: 800-874-0904
Toll Free Phone: 800-874-0904
Fax: 801-530-6512
Service Categories:
Wheelchair Access: Complete
Services Provided:

Makes recommendations to the Utah Public Service Commission for rate-making purposes, applications, hearings, and other issues affecting quality of service. The Division also handles and investigates consumer complaints and monitors utility operations to ensure compliance with Public Service Commission rules, regulations, and orders.

COVID-19 Update:The Heber Wells Building is closed to the Public. Contact by phone, email or online until further notice.

  • Utility Service Complaints
Source: United Way 2-1-1
Last Updated: 10/5/2020
P O Box 17785
Baltimore, MD 21235
Phone: 800-269-0271
Service Categories:
Organization Name: Social Security Administration
(Show others in Organization)
Address:
P O Box 17785
Baltimore, MD 21235
Phone: 800-269-0271
TDD: 866-501-2101
Fax: 410-597-0118
Service Categories:
Services Provided: Submit fraud, waste, or abuse for social security, including:
-Social Security phone scams
-Other Fraud, Waste, and Abuse
Source: Nationwide Suggest Providers Queue
Last Updated: 1/24/2020